We are Findtrader.net ("Findtrader," "we" or "us"). We respect your privacy and work hard to protect the confidentiality of information that you give us. We will only share your personal data with third parties in the event that it’s needed for the provision of services and data you have requested (explained in detail in this privacy policy).
Findtrader is a company that provides global secondary market trading consulting services. Our expertise lies in data analysis and consulting, providing real-time market data, in-depth market analysis, and timely industry advice. Provide users with comprehensive experiential services in the trading world.
Collectively, we refer to the Findtrader Products and these services in this Privacy Policy as the Findtrader Services.
We respects the privacy of users of the Findtrader Services, and has developed this privacy policy (the Privacy Policy) to demonstrate our commitment to protecting your privacy. This Privacy Policy is intended to describe for you the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.We encourage you to read this Privacy Policy carefully. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us. Unless indicated otherwise Findtrader Services are subject to our Terms of Service, this Privacy Policy, and for downloadable software (where applicable) the End User License Agreement.
If you decide to create an account, you will need to provide us with some personal data so we can provide you with access to our additional services that users benefit from. You may also elect to provide us with additional information about you, as described below.
During registration you will be required to provide us with either: your username, email address; your account information with one of the following social Internet services: Facebook, Twitter, Google, Yahoo!, LinkedIn, Apple; if you want to buy a subscription, we will need your first name, last name and postal address.
During registration you will be required to provide us with either:
your username, email address;
your account information with one of the following social Internet services: Facebook, Twitter, Google, Yahoo!, LinkedIn, Apple;
if you want to buy a subscription, we will need your first name, last name and postal address.
In some cases, you may need to provide and verify your phone number. You can also add additional information about yourself in the profile settings, however, this is not mandatory.
The following information will be publicly displayed:
The following information will not be publicly displayed:
We also process any personal data you choose to give when corresponding with us by phone, email, or otherwise visiting and interacting with this Website or any other services we operate. By providing your phone number, you agree to receive text messages from us. Message and data rates may apply. Message frequency varies. We will not share your contact phone number with any other parties unless explicitly specified by this policy.
We also process personal data you choose to give at registration and connection to the Partner Program (for more information please seePartner Program Rules).
We use browser cookies (small text files placed on your device) to administer our Site, gather and analyze statistical information, ensure security, to fight spam, and for advertising purposes. Cookies allow us to provide you with a better user experience when you browse our Website and also helps to improve its features. More detailed information on the use of cookies can be found in ourCookies Policy.
We also use web beacons (tiny graphics with a unique identifier) for analytics and advertising purposes and to develop, test, and improve our services further, as described in ourCookies Policy.
Like most websites, we use web server log files. Records in our log files include internet protocol (IP) addresses (see the "Device information" section below for further details), browser types, internet service providers, referring pages, exit pages, platform types, and date/time stamps. We use web server log files to administer the site, provide broad traffic information for site planning purposes, and to ensure that our terms of service agreement is being adhered to. Note that IP addresses are not tied to personal data in our web server log files.
We collect the following information about the devices you use to interact with our services: IP address of the device (from which we can also infer the country you are connecting from), device type, operating system, application and browser version. We collect this information to prevent spam and abuse of our services. IP addresses may be considered personal data in certain jurisdictions, and will be treated in accordance with this privacy policy.
When you are using our Website, mobile and desktop applications, or widgets we provide to another site, we may collect analytics information automatically. This information may include your general device information, device identifiers (for example, Google Advertising ID, if you are using an Android device, or Advertising Identifier (IDFA), if you are using an iOS device), network information, website, and application interaction events. We collect pseudonymous data only and this analytic information does not include any personal identifiable information from your profile. We use this information to analyze and improve the work of our services and applications, and to develop, test, and improve our service further. For this purpose we may use internal analytic as well as third party service providers. For further details about our use of third party service providers, please refer to the Analytics providers section below.
We use personal data in various ways that are necessary to provide the services you intend to use, certain legitimate interests, and as a necessity in order to comply with applicable law, as further described below. We do not generally rely on your consent to allow us to process your personal data if there is another lawful ground available. If we do rely on your consent, we will make this clear to you at that time.
A profile is a set of information for each individual user that details his/her viewing preferences. User settings (chart settings, toolbars, buttons, etc.) are kept solely for the purpose of customizing the user’s experience when using the Website, applications or user accounts. We do not share private profile settings with any third parties. Note that when you create an account, other users or visitors may access your public profile and see any information you have made publicly available about yourself.
We use your contact details, such as username, email address, or phone number, in the following ways:
When you open a support ticket, we use your contact details as well as information about your device, server logs, a description of the problem, along with any other supporting materials (videos, screenshots, etc.) to help resolve the issue(s).
If you are using our API (Application Programming Interface) services (such as the Advanced Charts, Trading Platform, REST API), then we may process your personal data in order to be able to provide and support those services.
We will process your personal data as necessary for certain legitimate business interests, which include the following:
where we are asked to respond to any of your inquiries, comments, or grievances; to administer our services in order to better understand how visitors interact with the Website and application, and ensure that they are presented in the most effective manner for you and your computer/device; to develop and improve our mobile applications; to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent, as described above; to send you information about our products or services that are similar to the products or services you subscribed to (unless you have refused or opted out of receiving these emails at the time you provided us with your email address or you have indicated to us that you do not wish to receive communications in this manner). Our legitimate interest is to ensure our marketing is relevant to you, so we may process your data to send you information on our products or services that is specifically tailored to your interests; we may anonymize, pseudonymize, aggregate and de-identify the data that we collect and use this data for our own internal business purposes, including sharing it with our business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes. For example, to allow those parties to analyse patterns among groups of people and conducting research on demographics, interests, and behavior; for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our Website, network, and information systems secure; to (a) comply with legal obligations, (b) respond to requests from competent authorities; (c) enforce our Terms of Use or House Rules; (d) protect our operations or those of any of our affiliated businesses; (e) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (f) enforce or defend legal rights, or prevent damage. This means we can store and disclose your information to law enforcement authorities, state, or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
where we are asked to respond to any of your inquiries, comments, or grievances;
to administer our services in order to better understand how visitors interact with the Website and application, and ensure that they are presented in the most effective manner for you and your computer/device;
to develop and improve our mobile applications;
to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent, as described above;
to send you information about our products or services that are similar to the products or services you subscribed to (unless you have refused or opted out of receiving these emails at the time you provided us with your email address or you have indicated to us that you do not wish to receive communications in this manner). Our legitimate interest is to ensure our marketing is relevant to you, so we may process your data to send you information on our products or services that is specifically tailored to your interests;
we may anonymize, pseudonymize, aggregate and de-identify the data that we collect and use this data for our own internal business purposes, including sharing it with our business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes. For example, to allow those parties to analyse patterns among groups of people and conducting research on demographics, interests, and behavior;
for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our Website, network, and information systems secure;
to (a) comply with legal obligations, (b) respond to requests from competent authorities; (c) enforce our Terms of Use or House Rules; (d) protect our operations or those of any of our affiliated businesses; (e) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (f) enforce or defend legal rights, or prevent damage. This means we can store and disclose your information to law enforcement authorities, state, or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
As used in this privacy policy, “legitimate interests” means the interests of Findtrader and our affiliated businesses in conducting and managing our business. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We do not use personal data for activities where our interests override the impact they may have on our users, unless we have their explicit consent or those activities are otherwise required or permitted by law. You have the right to object to the processing of your personal data that is based on our legitimate interests at any time, on grounds relating to your particular situation.
When you create your profile on our Service, other users or visitors may access your public profile and see any information you have made available about yourself. When browsing for trading ideas, they will only be able to view your market information (i.e. published ideas and scripts, markets allocation, top mentioned Symbols, etc.), social information (i.e. followers and following lists along with the ideas that you follow and comment on), contact information (i.e. your About section, avatar, links to your social media accounts, website, etc.), your community status (i.e. Moderator or Pro badges, statistical information such as reputation points, views, likes, followers, registration date, as well your last visit date). Your email address, however, will not be visible (unless you choose to make it visible).
Our Service allows those with a registered user account to share their charts with indicators and comments, their ideas, scripts, and other content with the rest of the internet via our publish features.
By using public publishing features, you grant us an irrevocable, perpetual, and royalty-free license to publish and disclose the content, as well as the username of the author, which makes you identifiable.
You can also publish your content as "private". This means that it will not be displayed in your profile or your lists of ideas, scripts, etc., nor will it be indexed by search engines. However, users who have a direct link to your content will be able to view it. Note that you will control over who/which users have access to a link.
When you comment on any content, we also publish certain information about your comment: including date, time and application (such as "Findtrader for iOS" if you commented on it from one of our applications).
When you communicate with other users in public and private chats, we store and process your messages and any related information. We check links to make sure there is no malicious software or content as well as to detect spam and prohibited images/text. When you use private messages to communicate, please keep in mind that the recipients have a copy of your correspondence as well. This will continue to be the case even if you delete such correspondence from your account. Recipients can copy, store and/or reshare these messages. Be constantly vigilant of this.
We use technical and organizational safeguards to protect your personal data and require third parties with whom we work to do the same.
We use Transport Layer Security (TLS) encryption technology in order to protect certain information that you submit to us. This technology protects you from having your information intercepted by anyone while it is being transmitted to Findtrader or payment processor. While on a secure page, such as our order form, the "lock" icon in the browser window is displayed, confirming that a secure and encrypted connection has been established with the Website. We work hard to ensure that our Service is secure and that we meet industry standards. We also use other safeguards, such as firewalls, authentication systems (i.e. passwords, and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data. If you have chosen to create an account, you are responsible for doing everything you reasonably can to keep your access details secret. You must not share these details with anyone else.
We also do our best to protect user information offline. All of our users' personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it.
The servers that store personal data are located in a secure environment in a locked facility.
We are constantly improving the ways we secure, store, and process the data we collect, including the addition of physical security measures that help us counter unauthorized access to our systems. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
This Website is not directed towards children who are under the age of 18. We do not knowingly contact or collect personal information from children below the age of 18 years, or sensitive personal data ("racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or a natural person’s sex life or sexual orientation," etc.).
If you have any concerns about privacy at Findtrader, please contact us, and we will try to resolve it. You also have the right to contact your local Data Protection Authority.
Our business changes regularly, and our Privacy Notice may change also. You should check our websites frequently to see recent changes. We will update the “Last Updated” date accordingly at the beginning of this Privacy Notice. We will announce any material changes to this Privacy Notice on our Platform or by sending an email that you have provided under your account. Your continued use of Findtrader after the changes to this Privacy Notice means that you understand and agree to such changes.
Unless stated otherwise, our most recent Privacy Notice applies to all information that we have about you and your account.
This Privacy Policy may be published in different languages. In case of any discrepancy, this English version shall prevail.
You can contact us via email and we will strive to resolve any issues or problems you may encounter in collecting and processing your personal data.
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